FAQs

1. What services does ProFlow Drains Ltd offer?

We offer a wide range of services to ensure your drainage system operates smoothly, including:

• Professional assessment of the condition of your drainage system

• Drainage maintenance to prevent future issues

• CCTV drain surveys for accurate diagnosis of complex problems

• Drain unblocking services to clear stubborn blockages

• Drain jetting for high-pressure cleaning

• Pipe repair and emergency repairs when needed
  

• Rodent, odour and structural surveys to detect issues causing pests or foul smells

2. What is a CCTV drain survey?

A CCTV drainage survey involves using a small camera to examine the inside of your pipes. This method allows our team to visually inspect the condition of your drainage system and identify issues such as cracks, blockages, or root intrusion.

3. Is it worth getting a drain survey?

A CCTV drain survey is particularly useful for diagnosing problems without the need for digging, making it a cost-effective and non-invasive way to understand what’s going on inside pipework. We strongly recommend periodic drain surveys to anyone who wants to stay on top of drain maintenance and avoid high repair costs.

4. How can I prevent drain blockages?

Regular drainage maintenance is key to preventing blockages. Scheduling periodic drainage surveys and cleaning services, such as drain jetting, can help keep your drains free of debris, grease, and roots. Avoid flushing inappropriate items down the toilet and refrain from pouring grease or oils down the kitchen sink.

5. Do you offer emergency drainage services?

Yes, ProFlow Drains Ltd provides a 24/7 emergency callout service. Whether it’s a pipe repair or an unexpected blockage, we are available to respond quickly and resolve drainage issues as they arise. Our rapid response helps minimise damage and restore the functionality of your drainage system.

6. Is a blocked drain considered an emergency?

A drain blockage is not always an emergency. However, if a blockage has completely stopped water from draining, it is generally considered an emergency. Drains and toilets that are backing up and overflowing, or at risk of overflowing, are also emergencies.

7. What is included in a rodent, odour, and structural survey?

Our rodent, odour and structural surveys help identify potential causes of pest infestations, foul smells, or structural damage within your drains. These surveys are essential for businesses or properties experiencing issues with rodents or unpleasant odours that may indicate blockages or damaged pipes.

8. How can I contact ProFlow Drains Ltd?

You can reach us anytime for a consultation or emergency service. Simply give us a call or fill out our online contact form, and one of our friendly team members will be in touch to schedule your appointment.

9. Why Choose ProFlow Drains Ltd?

Our dependable company offers:

• Trusted drainage contractors serving a wide range of areas

• Comprehensive drainage surveys and maintenance options

• Fast emergency drainage services and drain unblocking services
  

• 24/7 emergency callout services

Whatever your drainage needs, ProFlow Drains Ltd is the expert drain repair company here to provide professional, efficient solutions for both residential and commercial customers.

10. What do you use to unblock drains?

We use a variety of specialist tools, including drain jets, hydro jets and a FlexShaft machine, as well as drain rods, snakes and augers. We always use the most suitable tool for the job.