FAQs

Q: What areas do you cover for drain unblocking services?

A: We provide drain unblocking services across Berkshire, Buckinghamshire, Essex, Hertfordshire, Kent, and Surrey. Our team can usually reach you the same day, depending on your location.

Q: Do you offer emergency drain unblocking?

A: Yes, we provide a 24/7 callout and rapid response, 365 days a year. Our engineers provide emergency services for drain cleaning and unblocking, pipe obstruction and unblocking, surface water drainage unblocking, and drain odour investigations.

Q: What are the signs of a blocked drain?

A: Common signs include slow-draining water, unpleasant smells, gurgling sounds from the pipes, or water backing up in sinks, toilets, or showers.

Q: Can I unblock a drain myself?

A: Minor blockages can sometimes be cleared with a plunger or drain cleaner, but for persistent or severe blockages, it’s best to call a professional to avoid damaging your pipes.

Q: Do you provide CCTV drain surveys?

A: Yes, we use advanced CCTV camera technology to inspect your drains. This allows us to identify the exact cause of blockages, leaks, or structural damage without excavation.

Q: Do you offer drain repair and relining?

A: Yes, we provide both traditional drain repairs and no-dig drain relining to fix cracks, leaks, and collapsed drains quickly and cost-effectively.

Q: How quickly can you attend a blocked drain call-out?

A: Our average response time is within 1–2 hours for emergency call-outs, depending on your location. Whether it’s the middle of the night or during a busy workday, our team is ready to respond, minimising the disruption to your home or business.

Q: Do you charge a call-out fee?

A: Our average response time is within 1–2 hours for emergency call-outs, depending on your location. Whether it’s the middle of the night or during a busy workday, our team is ready to respond, minimising the disruption to your home or business.